Royal Mail has taken a nosedive.
We have one item due for express delivery over a week ago, which has become lost in their tracking system,. I've also been trying to send an item and have tried maybe 15 times now without success. It gets all the way to payment and with a variety of cards and techniques, it always fails. The site says it is up and running, but it clearly isn't.
And yes, I have sent plenty of parcels including with home collection without trouble in the past. This time it beggars belief.
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