Monday, 23 July 2018

channel hopping

Our cable telly is provided by Virgin nowadays, so we're among the 4 million to suddenly get 10 channels replaced with a different 10. Weirdly the full set of replaced channels are anyway available on Freeview, so the whole situation is slightly odd.

I understand that it's about commercial rights and licensing payments. We probably use the Virgin system more for its 200Mb broadband, with the television channels as a useful accessory - although only the first page of the 200 channels is used most of the time.

I'm more interested in the way that the channel substitution was made, one evening and without warning. There was no explanation on the Virgin system for the next couple of days - with just the news about the 'new' Paramount Movies(?) channel.

It's that aspect of customer management that I find the most strange. I'd seen the rumours of the failed negotiation on digital spy, so it wasn't exactly news to me when it happened. Just that Virgin didn't bother to tell us - instead trying to spin the positive of the 'new' channel(s).

Do I care that I can't watch old episodes of Top Gear? Not really - why would I want to? What about ancient repeats of Have I got News for You? I've survived thus far without them.

If anything, it's made me think about whether to downgrade the TV subscription and go back to free-to-air plus the Netflix, Amazon and other subscriptions.

But wait. I don't have a roof aerial.

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