Tuesday, 27 June 2017

old checkout laser scanners won't spark

I moved my loyalty cards from physical wallet to iPhone ages ago, using that Stocard App. It presents the relevant bar-code and/or image of whatever card is required at Point of Sale.

It can work fine, but some stores are half-hearted in their support of loyalty technology. Sparks at Marks and Spencer is a case in point.

Stocard will work in some M&S locations. In others it won't scan at all. A well-trained assistant will key the Sparks number manually, but other times it gets ignored or I get referred to the service counter.

Today I was in a larger store. The iPhone image worked fine in one area, but a few minutes later wouldn't work at all. I surmise that only the hand-held scanners can read the card image.

I'm reassured that I'm still beta testing the future.

2 comments:

Pat said...

Good! Another excuse for me to steer clear of any more techy atuff.

rashbre said...

Pat I'll keep with it, although some technologies like speech operated things are still rather erratic.