Monday, 1 October 2007
The saga of the lounge sofa continues and the next version is being delivered later this week. This will be the third set, based upon the various colour (yellow instead of brown) and configuration (righthanded instead of left handed) erros of the last few months. The Autostrada from Italy now charges a discount to the trucks shipping furniture to England for rashbre central.
But to keep the story going I've had another spot of bad luck. The light fitting was ordered over the internet from a well know store with a spelling similar to d*b*nh*ms. It arrived in a big box, the delivery man zoomed away at warp factor five and before opening the box I noticed an unusual rattling sound. Yes, the glass was broken into quite a few small pieces. We called to have it collected and sure enough another van picked it up a few days later.
The cost of the delivery and return was deducted from the credit card used to pay - a d*b*nh*ms store card. However, the original item was neither replaced nor had the money refunded. Now after two months there is also interest to pay on the non existent product.
Phone calls don't help; the store card is really not connected to the store and the store can't resolve the interest. They are suggesting that letters are now required. I do use the internet for quite a few purchases. This particular retailer hasn't really cracked it (well other than the glass) and at the moment I seem to be paying for their poor systems. I'll admit the amount of interest charged is pretty small, assuming the refund comes through but it's still not right. It relies on people not having time to fix these things. I just won't shop online with them again.
Anyway, to be less gloomy, at least the mac mini can now pump the internet and iTunes Front Row onto the television for those moments when there's nothing else to watch.
Posted by rashbre at 22:25